Addressing events or situations or circumstances with potential harm for patients in quality circles

Adrian Rohrbasser

Keywords: patient safety, Quality Circles

Introduction:

A Critical Incident Reporting System (CIRS) is an important instrument for improving patient safety. Based on the analysis of reported events and situations, health care professionals can discuss problem areas and define improvement measures defined. With the help of a CIRS, health care professionals can systematically identify medical errors or circumstances that favour their occurrence. This offers the opportunity to proactively eliminate risks.

Method:

A prerequisite for active error management is a trusting learning environment. Discussions of CIRS events are special case discussions that require careful preparation, including staff that were personally involved.

Aim:

This workshop is based on a manual developed in Switzerland and aims to provide a basis for facilitators to discuss and analyse CIRS cases in quality circles and to formulate measures.

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