Keywords: AI, artificial intelligence, resilience, stress, workflow, ai prompts

Introduction:

Family physicians face sustained clinical intensity, administrative overload, rising patient complexity, and increasing exposure to aggression. These pressures contribute to burnout, emotional exhaustion, and reduced professional satisfaction. While artificial intelligence (AI) is often discussed in abstract or exam-focused terms, its immediate value in primary care may lie in protecting workflow, reducing cognitive load, and strengthening psychological safety. Used intentionally, AI can function as a practical assistant that supports documentation, triage, clinical reasoning, and team wellbeing. This workshop reframes AI not as a technological disruption, but as a resilience-supporting tool that helps restore sustainability in general practice.

Aim(s):

This session aims to demonstrate how AI can:
Prevent burnout through workflow protection by reducing administrative burden and decision fatigue.
Improve clinical efficiency and diagnostic confidence through structured preparation and reasoning support.
Enhance triage accuracy and risk management in high-pressure primary care environments.
Support emotional processing, boundary setting, and psychologically safe team cultures.
Enable practice-level and policy-level wellbeing initiatives through evidence synthesis and structured advocacy tools.

Programme:

Using live demonstrations and guided exercises, participants will explore practical applications including:
Generating referral letters and structured documentation from consultation notes.
Categorising incoming results into urgent, routine, or informational; summarising discharge letters into key actions; and identifying abnormal trends over time.
Rapidly synthesising new guidance into practical “what changes tomorrow” summaries.
Creating consultation preparation prompts, red flag checklists, safety-netting phrases, and differential diagnosis scaffolds.
Simulating complex cases to stress-test management decisions and identify cognitive biases.
Supporting medication reviews through polypharmacy risk summaries and deprescribing scripts.
Developing symptom-based triage frameworks and escalation pathways for high-risk presentations.
Drafting de-escalation scripts and reflective debrief tools to address aggression in primary care.
Using structured reflection prompts, boundary-setting scripts, pulse surveys, and micro-restoration exercises to reduce emotional exhaustion.
Synthesising wellbeing research, comparing international policy strategies, and generating practice-level action plans and advocacy materials.

The session emphasises ethical use, critical appraisal, and preservation of clinical judgement. The overall objective is to equip family physicians with practical tools that restore balance, improve efficiency, and strengthen the heart of primary care.